Maintenance Contracts
Bespoke Maintenance Agreements for Commercial Operators
We don't offer off-the-shelf maintenance plans. Every Coldroom Network maintenance agreement is built around your assets, your sites, and your operational requirements.
Contract options
Starting points — every contract is tailored to your actual site and asset requirements.
Reactive Cover
Priority callout access with agreed response times and discounted labour rates. Ideal for smaller operators.
- Priority emergency response
- Agreed SLA response times
- Discounted hourly rates
- Digital records included
Planned + Reactive
Scheduled PPM visits combined with priority reactive cover. The most popular option for multi-site operators.
- Scheduled PPM visits
- Priority emergency cover
- FGAS compliance included
- Asset register maintained
- Quarterly reporting
Full Asset Management
Total management of your refrigeration estate. PPM, reactive, compliance, records, and reporting — all included.
- Complete PPM programme
- Emergency priority cover
- FGAS compliance records
- Full asset register
- Digital service portal
- Annual asset review
- Dedicated account manager
The Case for PPM
Why planned maintenance outperforms reactive-only
Reactive maintenance is expensive, unpredictable, and stressful. A planned preventative maintenance programme catches problems before they become failures, keeps your assets running efficiently, and maintains compliance records throughout.
What every PPM visit includes
- Full system inspection and performance check
- Refrigerant level verification and F-Gas records
- Condenser and evaporator coil cleaning
- Electrical and control system checks
- Door seal and gasket inspection
- Temperature calibration verification
- Engineer report and digital service record
- Recommendations for remedial works
Ready to discuss a maintenance contract?
Tell us about your sites and we'll build a tailored proposal.